Privacy Policy

1. General Information

The protection of your personal data is important to us. This Privacy Policy explains which personal data is processed when you visit our website clash.berlin, contact us, register for our projects and events, or subscribe to our newsletter.

Personal data means any information relating to an identified or identifiable natural person.

2. Data Controller

The controller responsible for data processing on this website is:

Clash! Exchange & Learning gGmbH

Pohlstraße 48

10785 Berlin

Germany

Phone: +49 157 58305971

Email: info[at]clash.berlin

Website: clash.berlin

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

3. Hosting by STRATO

Our website is hosted by:

STRATO GmbH

Otto-Ostrowski-Straße 7

10249 Berlin

Germany

When you visit our website, STRATO automatically processes so-called server log files. These may include, in particular:

  • IP address
  • Date and time of access
  • Page or file accessed
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Internet service provider

This processing is carried out to ensure the secure, stable and technically reliable operation of our website.

The legal basis for this processing is Art. 6(1)(f) GDPR. Our legitimate interest lies in providing a secure and reliable website.

IP addresses are generally stored by STRATO for a maximum of seven days for the purpose of detecting and preventing attacks.

Where STRATO processes personal data on our behalf, this is carried out on the basis of a data processing agreement in accordance with Art. 28 GDPR.

4. SSL/TLS Encryption

For security reasons, our website uses SSL/TLS encryption. This ensures that data you transmit to us is transferred in encrypted form.

You can recognise an encrypted connection, in particular, by the fact that your browser’s address bar begins with “https://”.

5. Cookies and Consent Management

Our website uses cookies and similar technologies. Cookies are small units of data that are stored on your device or enable access to information stored on your device.

We distinguish in particular between technically necessary or functional technologies and technologies used for preferences, statistics and marketing.

Technically Necessary Technologies

Technically necessary technologies are used where they are required to provide the website and functions explicitly requested by the user.

Where the storage of information on your device or access to information stored on your device is strictly necessary, this is carried out on the basis of Section 25(2) TDDDG (German Telecommunications Digital Services Data Protection Act).

Where personal data is processed in this context, the processing is based in particular on Art. 6(1)(f) GDPR.

Technologies Requiring Consent

Non-essential technologies, particularly those used for statistics or marketing purposes, are only used if you have given your prior consent.

The legal bases are Section 25(1) TDDDG and Art. 6(1)(a) GDPR.

When you first visit our website, you can use our consent banner to decide which categories you wish to consent to.

You can accept all technologies requiring consent, reject them, or configure your individual preferences.

You can change or withdraw your consent at any time with effect for the future via the consent or privacy settings on our website.

The lawfulness of processing carried out before the withdrawal of consent remains unaffected.

6. Contacting Us

If you contact us by email or via our contact form, we process the personal data you provide in order to handle your enquiry.

This may include, in particular:

  • Name
  • Email address
  • Telephone number, if provided
  • Organisation or educational institution
  • Content of your message
  • Other information you voluntarily provide

Where your enquiry relates to entering into or performing a contract or participation agreement, the processing is based on Art. 6(1)(b) GDPR.

In other cases, processing is based on our legitimate interest in responding to enquiries pursuant to Art. 6(1)(f) GDPR or, where consent has been obtained, on Art. 6(1)(a) GDPR.

We delete the data once it is no longer required to process your enquiry, unless statutory retention obligations or other legal grounds require or permit further storage.

7. Zoho Forms

We use Zoho Forms, a service provided by Zoho Corporation, for applications and registrations for our educational trips, exchange projects, training courses, seminars and other events.

The personal data processed depends on the specific project and registration form. It may include, in particular:

  • First and last name
  • Email address
  • Telephone number
  • Date of birth or age
  • Place and country of residence
  • Organisation, school or educational institution
  • Information about education or professional activities
  • Language skills
  • Motivation and interests
  • Project-related information
  • Other information provided voluntarily

The data is processed for handling the relevant application or registration and for planning, organising and implementing the project.

Where processing is necessary to take steps prior to entering into an agreement or to manage participation in a project, it is based on Art. 6(1)(b) GDPR.

Where we request your consent, processing is based on Art. 6(1)(a) GDPR.

Where Zoho processes personal data on our behalf, this is carried out on the basis of a data processing agreement pursuant to Art. 28 GDPR.

Special Categories of Personal Data

For certain projects, it may be necessary for safe and inclusive implementation to request additional information, for example concerning allergies, specific dietary requirements, accessibility or individual support needs.

Where such information constitutes special categories of personal data within the meaning of Art. 9 GDPR, we process it only where an appropriate legal basis exists, in particular on the basis of explicit consent pursuant to Art. 9(2)(a) GDPR.

We ask you to provide sensitive personal data only where it is necessary for participation in or implementation of the relevant project.

8. Newsletter via Zoho Campaigns

We use Zoho Campaigns, a service provided by Zoho Corporation, to send and manage our newsletter.

When you subscribe to our newsletter, the following data may be processed:

  • Email address
  • Name, if provided
  • Date and time of registration
  • Information regarding your consent
  • Any other information provided voluntarily

Our newsletter is sent on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future. In particular, you can use the unsubscribe link included at the end of each newsletter.

The lawfulness of processing carried out before the withdrawal of consent remains unaffected.

Where Zoho processes personal data on our behalf, this is carried out on the basis of a data processing agreement pursuant to Art. 28 GDPR.

Newsletter Statistics

Where you have given your consent, we may use Zoho Campaigns to statistically analyse whether newsletters have been opened and which links contained in them have been clicked.

We use this information to analyse and improve our information services.

Processing is based on your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw this consent at any time with effect for the future.

9. Google Analytics via MonsterInsights

We use Google Analytics 4 on our website to statistically analyse the use of our website.

For the technical integration of Google Analytics into our WordPress website, we use the MonsterInsights plugin.

For users in the European Economic Area, Google Analytics is provided by:

Google Ireland Limited

Gordon House

Barrow Street

Dublin 4

Ireland

Google Analytics enables us to statistically analyse, in particular:

  • Page views
  • Website visits and sessions
  • Time and duration of visits
  • Origin of visitors
  • Devices used
  • Browsers and operating systems
  • Interactions with our website
  • Referrer information
  • Technical usage information

Cookies or similar technologies may be used for this purpose, and information may be stored on or accessed from your device.

Google Analytics is only activated after you have given your consent for the relevant category via our consent banner.

The storage of information on your device or access to such information is based on your consent pursuant to Section 25(1) TDDDG.

The subsequent processing of personal data is based on your consent pursuant to Art. 6(1)(a) GDPR.

You can change or withdraw your consent at any time with effect for the future via the consent or privacy settings on our website.

International Data Transfers

When using Google Analytics, personal data may be processed or transferred outside the European Union or the European Economic Area, in particular to the United States.

Any such transfer is carried out in accordance with the requirements of Art. 44 et seq. GDPR.

10. MonsterInsights

We use the WordPress plugin MonsterInsights for the technical integration and management of Google Analytics.

The provider is MonsterInsights LLC, USA.

MonsterInsights enables us to integrate Google Analytics into our WordPress website and display the corresponding usage statistics.

Where technologies requiring consent are used or personal data is processed in connection with MonsterInsights, this only takes place after you have given the relevant consent.

11. Links to Social Networks

Our website may contain links to our profiles on social networks, in particular Instagram and LinkedIn.

These are simple links. Merely visiting our website does not generally establish a connection with the respective social network through these links.

Only when you click on a corresponding link do you leave our website and access the platform of the respective provider. The privacy policy of the respective provider applies to the data processing that takes place there.

12. Data Processing in Connection with Our Projects

Clash! Exchange & Learning organises national and international educational trips, exchange projects, training courses and other educational programmes.

Where necessary for the planning and implementation of a project and permitted under data protection law, personal data may be transferred to third parties.

These may include, in particular:

  • Project and cooperation partners
  • Educational institutions
  • Funding organisations
  • Accommodation providers
  • Travel and transport providers
  • Event venues
  • Education and training providers
  • Other service providers required for the implementation of a project

As a general rule, we only transfer data that is necessary for the respective purpose.

Depending on the circumstances, processing and transfer are based in particular on Art. 6(1)(a), (b) or (c) GDPR.

For special categories of personal data, the additional requirements of Art. 9 GDPR apply.

13. International Projects and Transfers to Third Countries

As we organise international exchange and educational projects, it may in individual cases be necessary to transfer personal data to project partners or service providers outside the European Union or the European Economic Area.

Such transfers only take place where they are necessary for the respective project and permitted under data protection law.

Transfers to third countries are carried out in accordance with the requirements of Art. 44 et seq. GDPR.

Where the European Commission has not adopted an adequacy decision for the country concerned, data is only transferred where another permissible legal basis or appropriate safeguard exists, or where the requirements of a statutory derogation are met.

Where necessary, we obtain explicit consent before such a transfer takes place.

14. Recipients of Personal Data

We generally only disclose personal data where this is necessary for the respective purpose and there is a legal basis under data protection law.

Recipients or categories of recipients may include, in particular:

  • IT and hosting service providers
  • Form and communication service providers
  • Project and cooperation partners
  • Educational institutions
  • Funding organisations
  • Travel and accommodation providers
  • Tax, accounting and administrative service providers
  • Authorities and public bodies

15. Data Retention

We generally store personal data only for as long as necessary for the respective processing purpose.

In addition, statutory retention periods or documentation requirements, for example in relation to funding organisations, may apply.

Once the purpose of processing no longer applies and the relevant retention periods have expired, the data will be deleted unless there is another legal basis for further processing.

16. Your Rights

Subject to the applicable legal requirements, you have the following rights in particular:

  • Right of access pursuant to Art. 15 GDPR
  • Right to rectification pursuant to Art. 16 GDPR
  • Right to erasure pursuant to Art. 17 GDPR
  • Right to restriction of processing pursuant to Art. 18 GDPR
  • Right to data portability pursuant to Art. 20 GDPR
  • Right to object pursuant to Art. 21 GDPR
  • Right to withdraw consent pursuant to Art. 7(3) GDPR

You may withdraw your consent at any time with effect for the future.

Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

17. Right to Object

Where we process personal data on the basis of Art. 6(1)(f) GDPR, you have the right, in accordance with Art. 21 GDPR, to object to the processing at any time on grounds relating to your particular situation.

18. Right to Lodge a Complaint with a Supervisory Authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority concerning the processing of your personal data.

The supervisory authority particularly responsible for us is:

Berlin Commissioner for Data Protection and Freedom of Information

Alt-Moabit 59–61

10555 Berlin

Germany

19. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy if our website, the services we use or the applicable legal requirements change.

Last updated: August 2026